West Virginia Department of Human Services
One Davis Square
Suite 100 East
Charleston, WV25301
United States

Phone Number
Fax Number
You may share comments by U.S. mail, telephone, or email. If you send email, please include your name, complete mailing address, and phone number.
Note: Email is not monitored 24/7.
To report abuse or neglect 24/7: 1-800-352-6513
For benefit questions: 1-877-716-1212
For complaints: 1-800-642-8589
Client Services Hotline (for inquiries for DH, DHF, and/or DoHS programs)
1-800-642-8589
osaclientservices@wv.gov
Media Requests:
Phone: (304) 558-0684
Email: DoHSCommunications@wv.gov
FOIA Requests: Pursuant to West Virginia’s Freedom of Information Act, all persons are, unless otherwise expressly provided by law, entitled to full and complete information regarding the affairs of government and the official acts of those who represent them as public officials and employees. All requests for public records containing information relating to the conduct of the public’s business, prepared, owned, and retained by DoHS should be directed to DoHSFOIA@wv.gov.